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To create a new escalation, use the button "Add new [Escalation]" located in the Action Menu
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The form displayed will is composed of two tabs :

  • Generic, containing all necessary options 
  • Deprecated, used for compatibilty only, should not be filled
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The left menu give to Administrators the ability to :

  • Validate the new escalation
  • Cancel the action
  • Delete the escalation
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Generic category form contains following options :

  • Name
    • the name of the escalation
    • this field is required
  • Escalation start
    • the start level, making the escalation effective
    • value must be an integer
  • Escalation stop
    • the stop level, represents the last notification for which escalation is effective
    • value must be an integer, higher than Escalation start
  • Notification interval
    • this value tells the reccuring period to which escalation will be sent out
    • value must be an integer
    • if no value is filled, meaning 0, only one notification will be sent
  • Escalation period
    • this value is used to set on which period notifications should be sent
    • the value must be selected from the dropdown, listing all existing timeperiods
  • Escalation options
    • list of flags, used to dertmine what state should generate an escalation
    • field is a list of comma seperated values, valid values are :
      • r : send an escalation on RECOVERY state
      • d : send an escalation on a DOWN state)
      • u : send a escalation on UNREACHABLE or UNKNOWN state)
      • w : send an escalation on a WARNING state
      • c : send an escalation on a CRITICAL state
    • note : if value is empty, escalation will be sent for any state of host or check
  • Contacts
    • list of contacts that should be notified when escalation is effective
    • values is a list of contact, available from the dropdown list
  • Contact groups
    • list of contactgroups that should be notified when escalation is effective
    • values is a list of contact groups, available from the dropdown list
 
Deprecated 

This tab is for compatibility only, it should not be used as those properties will disapear in future versions

  • Escalation first notification number : replacd by Escalation start
  • Escalation last notification number : replaced by Escalation stop
 

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