Overview | |
When accessing the Contacts Configuration Page, a Contact Table is displayed, listing all existing contact objects. This table contains the following informations :
This page also provides, on the left, an action Menu, used to :
On the top of the table, A tool bar let Administrators the ability to :
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Create a new Contact | |
To create a new Contact, use the button "Add new [Contact]" located in the Action Menu | |
Contact creation form will be displayed. This form is composed of tabs, corresponding to categories of properties :
The left menu give to Administrators the ability to :
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See chapter Create a contact for more details | |
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For each category, a corresponding form is displayed.
Generic
Generic properties contains the minimum properties requiered to create an Contact :
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the name of the Contact
this field is requiered
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- the name that will be displayed in the visualization interface and in notifications
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- the Password that the user will use to connect to the visualization interface
- the password is hidden when editing the contact
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- email address of the contact, used to notify him
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- phone of the contact, used to notify by pager for example
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- list of templates the contact should inherit from
- templates name are suggested when starting to fill the field
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- List of contact groups the contact should be in
- more than one contact groups can be selected
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- option used to determine if user will be able to schedule a new check through the visualization interface
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- option used to determine if the user will be able to see the expert mode in the visualization interface
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- option used to give the user Administrators rights, ie UI Configuration Access
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Direct Configuration
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- Host notification period
- define the period within contact will be notified about host alerts
- the value must be selected from the available time period list
CHeck notification period (attention service dans l'appli)
- define the period within contact will be notified about service alerts
- the value must be selected from the available time period list
- Enable host notifications
- determines if notifications should be sent about host alerts
- default value is taken from Contact template
Enable check notifications (attention service dans l'appli)
- determines if notifications should be sent about service alerts
- default value is taken from Contact template
- Host notification commands
- this option let the ability to select the command that will be used to notify the contact about host alerts
- multiple notification command can be selected
- default value is taken from contact template
Checks notification commands (attention Service dans l'appli)
- this option let the ability to select the command that will be used to notify the contact about service alerts
- default value is taken from contact template
- Host notification options
- this option is used to define host states for which notifications should be sent
- value is a comma separated list of flags
- valid options are :
- d : down
- u : unreachable
- r : recovery
- f : flapping
- s : scheduled downtime
- n : none
- default value is taken from contact template
- if no flag is present, contact will be notified according to host properties
Check notification options (attention service dans l'appli)
- this option is used to define check states for which notifications should be sent
- value is a comma seperated list of flags
- valid options are :
- w : warning
- u : unknown
- c : critical
- r : recovery
- f : flapping
- n : none
- default value is taken from contact template
- if no flag is present, contact will be notified according to service properties
- Minimum priority
- this value is used to notify the contact only if priority is equal or higher the filter value
note : Minimum priority is very useful when a contact wants to be notified only for critical systems like Gateway,
Electrical room etc.
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Data Data is used to show and create variables used by Shinken Enterprise to execute commands. Those values are also called Macros. For a contact, data is useful to set values that will be used when notifying. As shown on the picture, when creating a new contact, no data are available, even if the new contact inherit from template. You can add local data by using the button. Data consists in key / value pairs. |  |
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