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How

To create a new Contact, use the button "Add new [Contact]" located in the Action Menu.

Contact creation form will be displayed.

This form is composed of tabs, corresponding to categories of properties :

  • Generic

  • Direct Configuration

  • Data

 

The left menu give to Administrators the ability to :

  • Validate the new contact
  • Cancel the action
  • Delete the contact

 
  

Generic

Generic properties contains the minimum properties required to create an Contact :

PropertyDescription
Name
the

The name of the Contact

(this field is required)

Display name
the

The name that will be displayed in the visualization interface and in notifications

Password
the

The Password that the user will use to connect to the visualization interface

the

The password is hidden when editing the contact

Email
email

Email address of the contact, used to notify him

Phone
phone

Phone of the contact, used to notify by pager for example

Image Removed

Contact Templates to inherit
list

List of templates the contact should inherit from

templates

Templates name are suggested when starting to fill the field

Contact groups

List of contact groups the contact should be in

more

More than one contact groups can be selected

Can submit command
option used to determine

Determine if user will be able to schedule a new check through the visualization interface

Expert mode
option used to determine

Determine if the user will be able to see the expert mode in the visualization interface

Is a monitoring Administrator
option used to give

Give the user Administrators rights

, ie UI Configuration Access

(ie. Authentication)

Notification ways
list

List of notification ways used to notify the contact (by email, by pager etc.)

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Direct Configuration

This category is used to define properties linked to the notifications, like Periods, Type of notification and Options.
PropertyDescription
 
Host notification period 
define

Define the period within contact will be notified about host alerts

the

The value must be selected from the available time period list

Check notification period
(attention service dans l'appli)

Define

define

the period within contact will be notified about service alerts

the

The value must be selected from the available time period list

Enable host notifications
determines

Determines if notifications should be sent about host alerts

default

Default value is taken from Contact template

Enable check notifications
(attention service dans l'appli)

Determines

determines

if notifications should be sent about service alerts

default

Default value is taken from Contact template

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Host notification commands
this

This option let the ability to select the command that will be used to notify the contact about host alerts

multiple

Multiple notification command can be selected

default

Default value is taken from contact template

Checks notification commands
(attention Service dans l'appli)

This

this

option let the ability to select the command that will be used to notify the contact about service alerts

default

Default value is taken from contact template

Host notification options
this

This option is used to define host states for which notifications should be sent

value

Value is a comma separated list of flags

valid

Valid options are :

    • d : down
    • u : unreachable
    • r : recovery
    • f : flapping
    • s : scheduled downtime
    • n : none
default

Default value is taken from contact template

if

If no flag is present, contact will be notified according to host properties

Check notification options
(attention service dans l'appli)

This

this

option is used to define check states for which notifications should be sent

value

Value is a comma seperated list of flags

valid

Valid options are :

    • w : warning
    • u : unknown
    • c : critical
    • r : recovery
    • f : flapping
    • n : none
default

Default value is taken from contact template

if

If no flag is present, contact will be notified according to service properties

Minimum priority
this

This value is used to notify the contact only if priority is equal or higher the filter value

note :
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Info
Minimum priority is very useful when a contact wants to be notified only for critical systems like Gateway,
Electrical room etc.