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  • Name
The
    • the name of the Contact

(
    • this field is required

)
  • Display name
      The
        • the name that will be displayed in the visualization interface and in notifications
      • Password
          The
            • the Password that the user will use to connect to the visualization interface
          The
            • the password is hidden when editing the contact
          • Email
              Email
                • email address of the contact, used to notify him
              • Phone
              Phone
                • phone number of the contact, used to notify by pager for example
              • Contact Templates to inherit
                  List
                    • list of templates the contact should inherit from
                  Templates
                    • templates name are suggested when starting to fill the field
                  • Contact groups
                    • List of contact groups the contact should be in
                  More
                    • more than one contact groups can be selected
                  • Can submit command
                      Determine
                        • option used to determine if user will be able to schedule
                          a new check through the visualization interface
            Description

            How

            To create a new Contact, use the button "Add new [Contact]" located in the Action Menu.

            Contact creation form will be displayed.

            Image Modified

            This form is composed of tabs, corresponding to categories of properties :

            • Generic

            • Direct Configuration

            • Data

             

            The left menu give to Administrators the ability to :

            • Validate the new contact
            • Cancel the action
            • Delete the contact
              

            Generic

            Generic properties contains the minimum properties required to create an a Contact :
            PropertyDescription

            Image Added

            • Expert mode
                Determine
                  • option used to determine if the user will be able
                    to see the expert mode in the visualization interface
                • Is a monitoring Administrator
                    Give
                      • option used to give the user Administrators rights
                    (ie. Authentication)
                      • ,
                        ie UI Configuration Access
                    • Notification ways
                        List
                          • list of notification ways used to notify the contact
                            (by email, by pager etc.)
                        Image Removed
                    

                  Direct Configuration

                  This category is used to define properties linked to the notifications, like Periods, Type of notification and Options.Property
                  • Host notification period 
                      Define
                        • define the period within contact will be notified about host alerts
                      The
                        • the value must be selected from the available time period list
                      • Check notification period
                      (attention service dans l'appli)
                        • define
                      Define
                        • the period within contact will be notified about service alerts
                      The
                        • the value must be selected from the available time period list
                      • Enable host notifications
                      Determines
                        • determines if notifications should be sent about host alerts
                      Default
                        • default value is taken from Contact template
                      • Enable check notifications
                      (attention service dans l'appli)
                        • determines
                      Determines
                        • if notifications should be sent about service alerts
                      Default
                        • default value is taken from Contact template
                      • Host notification commands
                          This
                            • this option let the ability to select the command that will be used
                              to notify the contact about host alerts
                          Multiple
                            • multiple notification command can be selected
                          Default
                            • default value is taken from contact template
                          • Checks notification commands
                          (attention Service dans l'appli)
                            • this option gives
                          This option let
                            • the ability to select the command that will be used
                              to notify the contact about service alerts
                          Default
                            • default value is taken from contact template
                          • Host notification options
                          This
                            • this option is used to define host states for which notifications should be sent
                          Value
                            • value is a comma separated list of flags
                          Valid
                            • valid options are :
                              • d : down
                              • u : unreachable
                              • r : recovery
                              • f : flapping
                              • s : scheduled downtime
                              • n : none
                          Default
                            • default value is taken from contact template
                          If
                            • if no flag is present, contact will be notified according to host properties

                      Image Added

                      • Check notification options
                      (attention service dans l'appli)
                        • this
                      This
                        • option is used to define check states
                          for which notifications should be sent
                      Value
                        • value is a comma seperated list of flags
                      Valid
                        • valid options are :
                          • w : warning
                          • u : unknown
                          • c : critical
                          • r : recovery
                          • f : flapping
                          • n : none
                      Default
                        • default value is taken from contact template
                      If
                        • if no flag is present, contact will be notified
                          according to service properties
                      • Minimum priority
                          This
                            • this value is used to notify the contact only if priority is equal
                              or higher the filter value
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                        Info

                        Note : Minimum priority is very useful when a contact wants
                        to be notified only for critical systems like Gateway,Electrical room etc.