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changes.mady.by.user Jean Baptiste Bousquet

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changes.mady.by.user Soubrié Grégoire

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Overview

The manage tab is

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splitted in 2 rows :

  • Action buttons

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  • Scheduled Downtimes (the list of planned downtime)

Warning

Note: An error could be displayed on the top of this tab if the backend server has a gap
of more than 30 seconds with

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the computer displaying the UI Visualisation portal.

Having a difference between your computer and the server will prevent you to schedule
good downtime.

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Action buttons

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  • Schedule downtime

Schedule Downtime button


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  • It opens a pop-up with two calendars and two selectors for hours.

  • You have to define the Start and the End of the downtime period.

  • Even if not mandatory, we advise you to add a comment as it will be 
    very usefull for anybody looking at the list of planned downtime.
    The purpose of the downtime will be displayed in the list of downtime.

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Submit check result button


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  • This button opens a modal form to

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The form presents two calendars and two hour selectors,

you have to defines a Start and a End for the downtime period.

 

A comment can be written to precise to other users the reason of the downtime.

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  • force the status of the element

Note: On submit, the element status will be updated with your selection and 
the new output will be displayed in the Summary tab.

The new "forced" status will only be valid until the next check.

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Acknowledge


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  • This button opens a modal form to acknowledge the current status of the host.
  • The acknowledgement informs that the issue (Critical, Warning, Unknown) has been taken
    into account by a user.
    • A text describing the reason is required to submit the acknowledge.
    • The context of the Element will change to Acknowledge ( See Status & Context )


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Remove Acknowledge


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  • This button opens a modal form to remove the current Acknowledge context
    set on the element.
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Recheck Now

  • This button force a check request to the Shinken Enterprise Backend for the host status.
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Downtimes scheduled

If there is no downtime defined for the host

  • the list of downtime is empty (like the first image in 'overview').

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 Otherwise scheduled downtimes are listed:

 

 

  • Each downtime line indicates  Start Date/Time    →    End Date/Time  =  Duration
    • The first icon Image Added , on hover, shows the author of the downtime and his comment (like explained in "Action Buttons : Schedule downtime"). 
    • If a downtime is in progress:
      • This icon is replaced by Image Added icon (like shown in this picture, in green).
      • It will be specified in a tooltip.
      • The context of the element is set to downtime (see Status & Context)

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    •  To delete a downtime, you just have to click on bin icon Image Added in the downtime row.
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