Overview

When accessing the Contacts Configuration Page, a Contact Table is displayed, listing all existing contact objects.

This table contains the following informations :

  • a check box to select one or more contacts
  • Differences
  • Name of the contact
  • Display Name of the contact
  • Notification ways
  • Contact Templates 
  • Actions

This page also provides, on the left, an action Menu, used to :

  • Add a new Contact
  • Show Contacts detected by Automatic Modules
  • Accept differencies on selected elements

 

 

On the top of the table, A tool bar let Administrators the ability to :

  • Delete or Duplicate selected Contacts
  • Filter List by Name
  • Filter List by Template applied on Contacts

Create a new Contact

To create a new Contact, use the button "Add new [Contact]" located in the Action Menu

Contact creation form will be displayed.

This form is composed of tabs, corresponding to categories of properties :

  • Generic

  • Direct Configuration

  • Data

The left menu give to Administrators the ability to :

  • Validate the new contact
  • Cancel the action
  • Delete the contact

For each category, a corresponding form is displayed.

Generic

Generic properties contains the minimum properties requiered to create an Contact :

  • Name

    • the name of the Contact

    • this field is requiered

  • Display name
    • the name that will be displayed in the visualization interface and in notifications
  • Password
    • Password the user will use to connect to the visualization interface
    • the password is hidden when editing the contact
  • Email
    • email address of the contact, used to notify him
  • Phone
    • phone of the contact, used to notify by pager for example
  • Contact Templates to inherit
    • list of templates the contact should inherit from
    • templates name are suggested when starting to fill the field
  • Contact groups
    • List of contact groups the contact should be in
    • more than one contact groups can be selected
  • Can submit command
    • option used to determine if user will be able to schedule a new check through the visualization interface
  • Expert mode
    • option used to determine if the user will be able to see the expert mode in the visualization interface
  • Is a monitoring Administrator
    • option used to give the user Administrators rights, ie UI Configuration Access
  • Notification ways
    • list of notification ways used to notify the contact (by email, by pager etc.)