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Description

Les logs de la rétention Mongodb du Scheduler sont classés par catégorie afin de pouvoir différencier les types de log :

Gestion du module
Connexion à la base de données
Sauvegarde
Chargement
Suppression des lignes de retention obsolètes.

Gestion du module

Sur réception du signal SIGUSR1 le module va effectuer un dump de sa mémoire, pour tout autre signal, le module va s'éteindre

[2021-04-21 10:24:49] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] The worker with the pid XXXX received a signal XX

Arrêt critique

Quand le processus de pilotage s'arrête de façon inopinée

[2021-04-21 10:24:49] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] I am a worker with pid: XXXX and my master process YYYY is dead, I exit.

Demande d'un dump de la mémoire

Le dump est fait

Python 2.6

[2021-04-21 10:24:49] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] (support-only) MEMORY DUMP (to be sent to the support):
xxxxxxxx
xxxxxxxx
xxxxxxxx

Python 2.7

[2021-04-21 10:24:49] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] (support-only) Memory information dumped to file FFFFFFF (to be sent to the support)

Le dump a échoué

Python 2.6

[2021-04-21 10:24:49] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] MEMORY DUMP: FAIL check if guppy lib is installed

Python 2.7

[2021-04-21 10:24:49] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] (support-only) MEMORY DUMP: FAIL check if meliae lib is installed

Connexion à la base de données

Connexion normale

[2021-04-21 10:24:49] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] We are creating mongo connection [uri=mongodb://192.168.1.120/?safe=false] [database=shinken] [ssh=True]
[2021-04-21 10:24:49] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] Connection created in : 0.200s

La connexion échoue

[2021-04-21 10:24:49] WARNING: [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] Mongo connection failed 1/X time, we will try again
[2021-04-21 10:24:49] WARNING: [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] Mongo connection failed Y/X times, we will try again
[2021-04-21 10:24:49] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] Mongo connection failed X/X times, we stop trying

La connexion a été perdue ou n'existe pas

[2021-04-21 10:24:49] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] We need to create a mongo connection

suivi des logs de la connexion normale

La connexion n'a pas pu être établie

[2021-04-21 10:24:49] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SOUS-SECTION ] Could not create mongo connection

Erreurs pendant la suppression d'anciennes données ou lors de la sauvegarde

Si une erreur survient pendant une opération en base de données, les logs suivants vont apparaître :

[2019-07-10 16:19:10] WARNING: [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] We have been disconnected of mongo. Will retry [1/3]
[2019-07-10 16:19:10] WARNING: [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] We have been disconnected of mongo. Will retry [2/3]
[2019-07-10 16:19:10] WARNING: [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] We have been disconnected of mongo. Will retry [3/3]
[2019-07-10 16:19:10] ERROR  : [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] After 3 tries, we couldn't connect to mongo

[2019-07-10 16:19:10] ERROR  : [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] We have an error:[ERROR MESSAGE]
[2019-07-10 16:19:10] ERROR  : [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] (stack du Traceback)
[2019-07-10 16:19:10] ERROR  : [SCHEDULERNAME] [ MongodbRetention ] [ SOUS-SECTION ] ...

Erreur de configuration du module

Si plusieurs url mongo sont précisées

[2021-04-20 13:52:26] ERROR  : [ SCHEDULERNAME ] [ MODULES-MANAGER ] The instance MongodbRetention raised an error: Multiples urls were found in the module's configuration file. I disable it and set it to restart it later

Sauvegarde en rétention

Pour la sauvegarde de la rétention, trois types de logs existent:

Section	Description
SAVE GLOBAL	Correspond au processus global de la sauvegarde
SAVE WORKERS	Corresponds à un sous-processus de SAVE GLOBAL, qui s'occupe de la file d'attente des différents workers de la sauvegarde
SAVE WORKER X	C'est un sous-processus de SAVE WORKERS, correspondant à un worker numéroté X qui permet de sauvegarder une partie des informations du Scheduler en base. Le nombre de workers est paramétrable dans les paramètres du module. ( voir Rétention en base de donnée centralisée par royaume ( Module MongodbRetention ) )

SAVE GLOBAL

Les logs SAVE GLOBAL donnent des informations relatives au fonctionnement global du module ou de sa configuration.

[2019-07-10 14:34:39] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE GLOBAL ] Starting to save retention data. [XXX:hosts] [XXX:checks] (Database used = mongodb://HOST/?safe=false, use ssh = False)
[2019-07-10 14:34:39] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE GLOBAL ] SUCCESS Retention data was saved into mongodb. Total time X.XXs

Erreurs

Les erreurs lors de la sauvegarde de la rétention sont aussi enregistrées dans les logs sous cette forme:

[2021-04-20 11:26:57] ERROR  : [ SCHEDULERNAME ] [ MODULES-MANAGER ] The instance MongodbRetention raised an error: ERROR MESSAGE. Total time XX.XXs. I disable it and set it to restart it later

Exemples

[2021-04-20 11:26:57] ERROR  : [ SCHEDULERNAME ] [ MODULES-MANAGER  ] The instance MongodbRetention raised an error: [ SAVE GLOBAL      ] FAILED Retention data could not be saved in mongodb. Total time 22.20s. I disable it and set it to restart it later
[2021-04-20 11:26:57] ERROR  : [ SCHEDULERNAME ] [ MODULES-MANAGER  ] The instance MongodbRetention raised an error: [ SAVE GLOBAL      ] FAILED Retention data could not be saved in mongodb because mongo is unreachable. Total time 2.11s. I disable it and set it to restart it later

SAVE WORKERS

Les logs SAVE WORKERS donnent l'état de chaque worker de sa création à son succès/échec.

[2019-07-10 14:34:44] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKERS ] Starting worker X with pid XXXXX. Try: X/X
[2019-07-10 14:34:54] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKERS ] The worker X did SUCCESS (after X try)

La préparation des données à sauvegarder a été longue :

[2019-07-10 14:34:44] WARNING: [ SCHEDULERNAME ] [ MongodbRetention ] [ PERF ] [ X.XXXs ] atomization duration

Des erreurs empêchent le bon déroulé de la sauvegarde :

[2019-07-10 14:34:44] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKERS ] some workers did fail to exit or encountered an error. The retention save can be incomplete.
[2019-07-10 14:34:44] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKERS ] Too many tries failed
[2019-07-10 14:34:44] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKERS ] Cannot start the XXXXX worker process as there is not enough memory
[2019-07-10 14:34:44] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKERS ] Cannot start the worker X process: XX. Exiting the retention save, killing all currently launched workers

SAVE WORKER X

Les logs SAVE WORKER X donne pour le worker ayant l'identifiant X, les statistiques sur les sauvegardes qu'il a effectuées : le nombre d'éléments, résultat et temps d'exécution.

[2019-07-10 14:34:44] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKER 0 ] Updating retention with elements: checks [ XXX ] -- hosts [ XX ] in mongodb
[2019-07-10 14:34:44] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKER 0 ]  Retention data saved into mongodb in X.XXX seconds

Erreurs

[2019-07-10 14:34:44] WARNING: [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKER X ] The worker (pid:XXXX | try:XX) did not exit on time (XX s). We are restarting it.

[2021-04-20 12:06:15] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ SAVE WORKER X ] Failed connection with the following message : ERROR MESSAGE

Chargement de la rétention

Les logs fournissent des informations liées au chargement de la rétention, permettant de suivre son avancée et l'état sur la connexion à Mongo.

[2019-07-10 16:19:10] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] [ HOSTS / CLUSTERS ] [ X.XXXs ] We took X    hosts/clusters  from the retention [ in scheduler hosts/clusters : without retention=X    / total=1    ]
[2019-07-10 16:19:10] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] [ HOSTS / CLUSTERS ] No host/cluster are needed for retention load (scheduler already have all X    hosts retention data).
[2019-07-10 16:19:10] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] [ CHECKS           ] [ X.XXXs ] We took X    checks          from the retention [ in scheduler checks         : without retention=XX   / total=XX   ]
[2019-07-10 16:19:10] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] [ CHECKS           ] No checks       are needed for retention load (scheduler already have all X    checks retention data).
[2019-07-10 16:19:10] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] [ X.XXXs]  Total number of elements load from mongo database: X    ( scheduler have a total of XX   elements )
[2019-07-10 14:35:37] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] [ X.XXXs ] SUCCESS Retention data loaded successfully.

Erreurs

Les erreurs lors du chargement de la rétention sont aussi enregistrées dans les logs sous cette forme:

[2019-07-10 16:19:10] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] FAILED Retention data could not be loaded from mongodb: ERROR MESSAGE DETAILS

[2019-07-10 16:19:10] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] error querying host entries: ERROR MESSAGE. Module exiting.

[2019-07-10 16:19:10] ERROR  : [ SCHEDULERNAME ] [ MongodbRetention ] [ LOAD RETENTION ] error querying checks entries: ERROR MESSAGE. Module exiting.

Suppression des anciennes rétentions

Les logs de suppression permettent de voir le nombre d'objets supprimés (triés par hôtes et checks) ainsi que la date à partir de laquelle la rétention est conservée.

[2019-07-10 15:54:53] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ] We will delete all retention data that were saved before the XXXX-XX-XX XX:XX UTC (X days)
[2019-07-10 15:54:53] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ]  - Deleting XXX hosts from old retention [XXXX by XXXX]
[2019-07-10 15:54:53] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ]  - XXX  - hosts deleted in X.XXXs
[2019-07-10 15:54:53] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ]  - Deleting XXX services from old retention [XXXX by XXXX]
[2019-07-10 15:54:53] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ]  - XXX  - services deleted in X.XXXs
[2019-07-10 15:54:53] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ] Total time for deleting XXXX entries = X.XXXs

[2019-07-10 14:35:13] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ] We will delete all retention data that were saved before the XXXX-XX-XX XX:XX UTC (X days)
[2019-07-10 14:35:16] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ] There is no data to delete
[2019-07-10 14:35:16] INFO   : [ SCHEDULERNAME ] [ MongodbRetention ] [ DELETE OLD RETENTION   ] Total time for deleting 0 entries = X.XXXs