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Each host and check definition has a "contact _ groups" option, and "contacts" option, that specifies what which contact groups will receive notifications for that particular host or check. Contact groups can contain one or more individual contacts.
When Shinken Enterprise sends out a host or check notification, it will notify each contact that is a member of any contact groups specified in the "contact _ groups" option of the check definition. Shinken Enterprise realizes that a contact may be a member of more than one contact group, so it removes duplicate contact notifications before it does anything. Contacts specified on host or check are also notified.
What Filters Must Be Passed In Order For Notifications To Be Sent?
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