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Outdated or invalid licence key

If

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you

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are

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using

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a

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invalid

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or

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an

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outdated

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licence

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key,

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you

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will

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have

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ERRORS

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on

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the

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Licence

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key

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part.

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You

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will

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also

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have

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a

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At

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Risk

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level

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near

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the

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end

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of

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the

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key

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validity

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date.

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localhost address on the daemon configuration

The installation is installing the default daemons with the localhost address. If you are setuping for a distributed setup, you MUST set the IP/FQDN address instead.

The mongodb database is stopped

If you see such errors messages:

Code Block
ERROR: [Synchronizer] cannot connect to mongodb server: mongodb://localhost/?safe=false (could not connect to localhost:27017: [Errno 111] Connection refused)
ERROR: [webui::mongodb module /etc/shinken/modules/mongodb.cfg:5] cannot connect to mongodb server: mongodb://localhost/?safe=true (could not connect to localhost:27017: [Errno 111] Connection refused)

It means that the mongodb database is stopped. You an try to restart it with the command:

Code Block
languagebash
/etc/init.d/mongodb start

And if it stil fail, you can look at the mongodb database logs available in /var/log/mongodb/mongod.log

The Graphite servers are not available

If you see such errors:

Code Block
ERROR: [webui::graphite backend] cannot request graphite server at 127.0.0.1 (<urlopen error [Errno 111] Connection refused>)

It means that the Graphite services are stopped.

You can try to restart them:

Code Block
languagebash
/etc/init.d/httpd start
/etc/init.d/carbon-carche start

 

One of your Shinken daemon is stopped:

If you see such an error:

Code Block
ERROR: [/etc/shinken/synchronizers/synchronizer-master.cfg:13] cannot contact daemon (<urlopen error [Errno 111] Connection refused>)

It means that one of your Shinken daemons is stopped. You can try to restart it on its server:

Code Block
/etc/init.d/shinken start

 

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Backup and restore

shinken-restore

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