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How

To create a new Contact, use the button "Add new [Contact]" located in the Action Menu.

Contact creation form will be displayed.

This form is composed of tabs, corresponding to categories of properties :

• Generic

• Direct Configuration

• Data

The left menu give to Administrators the ability to :

• Validate the new contact
• Cancel the action
• Delete the contact
  
  

Generic

Generic properties contains the minimum properties required to create an Contact :

• Name
  

• • the name of the Contact

• • this field is required

• Display name
  The
  • • the name that will be displayed in the visualization interface and in notifications
  • Password
    The
    • • the Password that the user will use to connect to the visualization interface
    The
    • • the password is hidden when editing the contact
    • Email
      Email
      • • email address of the contact, used to notify him
      • Phone
        
      Phone
      • • phone of the contact, used to notify by pager for example

• Contact Templates to inherit
  List
  • • list of templates the contact should inherit from
  Templates
  • • templates name are suggested when starting to fill the field
  • Contact groups
    • List of contact groups the contact should be in
  More
  • • more than one contact groups can be selected
  • Can submit command
    Determine
    • • option used to determine if user will be able to schedule a new check through the visualization interface

• Expert mode
  Determine
  • • option used to determine if the user will be able to see the expert mode in the visualization interface
  • Is a monitoring Administrator
    Give
    • • option used to give the user Administrators rights
    (ie. Authentication)
    • • , ie UI Configuration Access
    • Notification ways
      List
      • • list of notification ways used to notify the contact (by email, by pager etc.)
      Image Removed

Direct Configuration

• Host notification commands
  This
  • • this option let the ability to select the command that will be used to notify the contact about host alerts
  Multiple
  • • multiple notification command can be selected
  Default
  • • default value is taken from contact template
  • Checks notification commands
  (attention Service dans l'appli)
  • • this
  This
  • • option let the ability to select the command that will be used to notify the contact about service alerts
  Default
  • • default value is taken from contact template
  • Host notification options
    
  This
  • • this option is used to define host states for which notifications should be sent
  Value
  • • value is a comma separated list of flags
  Valid
  • • valid options are :
      • d : down
      • u : unreachable
      • r : recovery
      • f : flapping
      • s : scheduled downtime
      • n : none
  Default
  • • default value is taken from contact template
  If
  • • if no flag is present, contact will be notified according to host properties

• Check notification options

• • this

• • option is used to define check states for which notifications should be sent

• • value is a comma seperated list of flags

• • valid options are :
    
    • w : warning
    • u : unknown
      
    • c : critical
      
    • r : recovery
      
    • f : flapping
      
    • n : none

• • default value is taken from contact template

• • if no flag is present, contact will be notified according to service properties
• Minimum priority
  This
  • • this value is used to notify the contact only if priority is equal or higher the filter value