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changes.mady.by.user Jean Baptiste Bousquet

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changes.mady.by.user Soubrié Grégoire

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Overview

The manage tab is

split

splitted in 2 rows :

  • Action buttons
Downtimes scheduled
  • Scheduled Downtimes (the list of planned downtime)

Warning

Note: An error could be displayed on the top of this tab if the backend server has a gap
of more than 30 seconds with

the client.

 

the computer displaying the UI Visualisation portal.

Having a difference between your computer and the server will prevent you to schedule
good downtime.

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Action buttons

 

  • Schedule downtime

    This button opens a modal form to define a downtime period for the host :
The form presents

Schedule Downtime button


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  • It opens a pop-up with two calendars and two

hour

  • selectors

,

  • for hours.

you

  • You have to

defines a

  • define the Start and

a

  • the End

for

  • of the downtime period.

 

A comment can be written to precise to other users the reason of the downtime.

  • Even if not mandatory, we advise you to add a comment as it will be 
    very usefull for anybody looking at the list of planned downtime.
    The purpose of the downtime will be displayed in the list of downtime.

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Submit check result

Submit check result button


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  • This button opens a modal form to force the status of the element
:

You have to select a status and give an output.

Note: On submit, the element status will

update

be updated with your selection and 

and

the new output will be displayed in

the

the Summary tab.

The new "forced" status will only be valid until the next check.

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Acknowledge


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  • This button opens a modal form to acknowledge the current status of the host.
  • The acknowledgement informs that the issue (Critical, Warning, Unknown) has been taken
    into account by a user.
    • A text describing the reason is required to submit the acknowledge.
    • The context of the Element will change to Acknowledge ( See Status & Context )


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Remove Acknowledge


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  • This button opens a modal form to remove the current Acknowledge context
    set on the element.
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Recheck Now

  • This button force a check request to the Shinken Enterprise Backend for the host status.
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Downtimes scheduled

If there is no downtime defined for the host

  • the list of downtime is empty (like the first image in 'overview').

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 Otherwise scheduled downtimes are listed:

 

 

  • Each downtime line indicates  Start Date/Time    →    End Date/Time  =  Duration
    • The first icon Image Added , on hover, shows the author of the downtime and his comment (like explained in "Action Buttons : Schedule downtime"). 
    • If a downtime is in progress:
      • This icon is replaced by Image Added icon (like shown in this picture, in green).
      • It will be specified in a tooltip.
      • The context of the element is set to downtime (see Status & Context)

        Image Added
    •  To delete a downtime, you just have to click on bin icon Image Added in the downtime row.
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