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| To delete an escalation, you can use the form of the escalation, or delete it directly from the list page. | |
From the Form page First go to the Escalations page, from the Main menu, then click on the escalation name you want to delete. Once in the page displaying the form, click on the Delete button available on the left menu. A confirmation popup will be displayed. | image |
From the Main page First go to the Escalations page, from the Main menu, then click on the check box placed on the first column of the table. Use the Action menu on the top to select Delete, and click to the Launch Button. A confirmation popup will be displayed. | image
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Using the Main page gives Administrators ability to Delete many Escalations at once.
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| To duplicate an escalation, first go on the Main page listing all escalations, then select a escalation by clicking on the check box placed on the first column. | image |
| Once selected, the esclation can be duplicated by selecting Duplicate in the select Action of the tool bar. Duplication is executed by clicking the Launch button. | image |
| The name of escalation duplicated is suffixed by "(copy)". | image |
Using the Main page gives Administrators ability to Dublicate many Escalations at once.
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