Create a contact

How

To create a new Contact, use the button "Add new [Contact]" located in the Action Menu.

Contact creation form will be displayed.

This form is composed of tabs, corresponding to categories of properties :

• Generic

• Direct Configuration

• Data

The left menu give to Administrators the ability to :

• Validate the new contact
• Cancel the action
• Delete the contact

Generic

• Name
  

  • the name of the Contact

  • this field is required

• Display name
  • the name that will be displayed in the visualization interface and in notifications
• Password
  • the Password that the user will use to connect to the visualization interface
  • the password is hidden when editing the contact
• Email
  • email address of the contact, used to notify him
• Phone
  
  • phone number of the contact, used to notify by pager for example

• Contact Templates to inherit
  • list of templates the contact should inherit from
  • templates name are suggested when starting to fill the field
• Contact groups
  • List of contact groups the contact should be in
  • more than one contact groups can be selected
• Can submit command
  • option used to determine if user will be able to schedule
    a new check through the visualization interface

• Expert mode
  • option used to determine if the user will be able
    to see the expert mode in the visualization interface
• Is a monitoring Administrator
  • option used to give the user Administrators rights,
    ie UI Configuration Access
• Notification ways
  • list of notification ways used to notify the contact
    (by email, by pager etc.)

Direct Configuration

• Host notification period 
  • define the period within contact will be notified about host alerts
  • the value must be selected from the available time period list
• Check notification period
  • define the period within contact will be notified about service alerts
  • the value must be selected from the available time period list
• Enable host notifications
  
  • determines if notifications should be sent about host alerts
  • default value is taken from Contact template
• Enable check notifications
  • determines if notifications should be sent about service alerts
  • default value is taken from Contact template

• Host notification commands
  • this option let the ability to select the command that will be used
    to notify the contact about host alerts
  • multiple notification command can be selected
  • default value is taken from contact template
• Checks notification commands
  • this option gives the ability to select the command that will be used
    to notify the contact about service alerts
  • default value is taken from contact template
• Host notification options
  
  • this option is used to define host states for which notifications should be sent
  • value is a comma separated list of flags
  • valid options are :
    • d : down
    • u : unreachable
    • r : recovery
    • f : flapping
    • s : scheduled downtime
    • n : none
  • default value is taken from contact template
  • if no flag is present, contact will be notified according to host properties

• Check notification options
  • this option is used to define check states
    for which notifications should be sent
  • value is a comma seperated list of flags
  • valid options are :
    
    • w : warning
    • u : unknown
      
    • c : critical
      
    • r : recovery
      
    • f : flapping
      
    • n : none
  • default value is taken from contact template
  • if no flag is present, contact will be notified
    according to service properties
• Minimum priority
  • this value is used to notify the contact only if priority is equal
    or higher the filter value

Note : Minimum priority is very useful when a contact wants
to be notified only for critical systems like Gateway,Electrical room etc.